Infrastructure Management & Support

SAP IT Infrastructure Management captures and manages all components of your IT infrastructure, such as computers, printers and servers, in a central Configuration Management Database (CMDB). This supports IT service management according to the IT Infrastructure Library (ITIL) recommendations.

Infrastructure data is captured and monitored automatically, without the installation of agents. SAP IT Infrastructure Management only uses standard protocols, which are supported by the IT infrastructure objects, and are delivered by their manufacturers. These include, for example, the Simple Network Management Protocol (SNMP), and Web-Base Enterprise Management (WBEM).

At G-Inditure we have dedicated team of experts to help you with “Infrastructure Management”. We provide end to end services from Consulting to Implementation and Support. SAP IT Infrastructure Management helps in acquiring and administrating all IT components in an infrastructure including PCs, printers, servers, routers and so on.

Our core offerings in  SAP IT Infrastructure Management are:

• Automatic data acquisition (discovery) of the IT infrastructure
• Allocation of the elements to the systems or processes
• Monitoring and alerting for any network-enabled devices and systems
• Illustrating all configuration items (CIs) in Incident and Service Management
• Supporting the application lifecycle process
• Cloud solutions and Data Centre Facility

To understand our value proposition and differentiators, please drop in a business querry under Contact Us