Customer Relation Management

‘Happy Customer’ is the Mantra for the Companies survival today. Companies success centres around acquiring new customers, retaining the loyalty of existing ones, and enhancing customer satisfaction in a holistic manner.

G-Inditure CRM consulting Division involves with your organisation and allows you to continuously improve business processes and interaction channels. Access to accurate and timely customer information helps you make the most of every contact during a customer’s entire relationship with your organization. With best-in-class functionality, SAP CRM drives customer value, loyalty and profitability across your value chain.

G-Inditure SAP CRM solutions provide the robust functionality you need to support all customer – facing lines of business across your enterprise. From Market Planning to Lead Management and Forecasting Analytics, you’ll gain complete customer insight to drive innovation that differentiates your products and services. Our scalable and holistic solutions nurture highly effective business operations and reduce the Total Cost of Ownership (TCO) of the SAP landscape.

G-Inditure provides holistic Customer Relationship Management solutions that cater to all aspects of a CRM application including:

• Internet Sales and e-Commerce
• Sales Force Automation
• Campaign Management
• Customer and Sales Analytics
• Customer Interaction Service Centre Management
• Dealer Network Management
• Retail Channel Management
• Service Management

Few Benefits envisaged by our CRM programme our:

• Ability to make intelligent business decisions with enhanced customer insights
• Eliminate barriers to productivity and improve sales efficiency
• Help Reduce costs of customer service and field service
• Identify revenue and extend market reach

To understand our value proposition and differentiators, please drop in a business query under Contact Us